Because every product we offer is unique with different formats, bonuses, and delivery methods, we handle refunds on a product-by-product basis. Please refer to the specific terms listed on the sales page or checkout for each product.

Some offers include a satisfaction guarantee when stated clearly on the page. Others—such as SmartDirectoryAI, The $100k Club, and Remote Millionaires—provide instant access to proprietary systems, assets, and training, and therefore do not come with a refund option. All sales on those products are final.

If you’re the kind of person who buys just to take a quick look and ask for a refund the next day, we respectfully ask that you do not purchase. We’re here to support real action-takers.

Cash-Equivalent Bonuses:
For any offer that includes cash-equivalent bonuses (e.g., gift cards, travel vouchers, etc.), no refunds will be given. These items often have a higher value than the purchase itself and cannot be reclaimed or reassigned.

Product Delivery:
All products are delivered digitally. If you don’t receive your access email, please contact our support desk at OfflineSharks.com/support and we’ll get you sorted out.

Still have questions?
We’re happy to help. Open a ticket at OfflineSharks.com/support and our team will take care of you.

Because every product we offer is unique—with different formats, bonuses, and delivery methods—we handle refunds on a product-by-product basis. Please refer to the specific terms listed on the sales page or checkout for each product.

To initiate a refund request, please visit https://offlinesharks.com/contact-support. Please choose the option 'I purchased a product from Offline Sharks and need support' Simply specify the product or subscription you want to cancel you wish to cancel and provide the reason, and we'll handle it from there.

Regarding the Process for Cancelling Monthly or Annual Subscription Products:

Please note that we are unable to process subscription cancellations through our Live Chat service. To ensure seamless processing, we kindly ask customers to submit a ticket for any cancellation or refund requests. You can do this by visiting, https://offlinesharks.com/contact-support. Simply specify the subscription you wish to cancel, provide the reason, and we'll take care of it from there.

Our policies are in place to ensure fairness and consistency for all our customers. We are committed to upholding these policies to maintain a standard level of service and support for all our valued customers. Thank you for your understanding.