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1. Outreach Process

The Outreach Process is where contact with a business is first initiated.

559. Contact Initiation:

     • A potential business is contacted via email, phone, or other outreach methods.
       
       

560. Response Check:

     • If the business responds positively, they are guided to claim their listing.

     • If no response, they remain in a follow-up sequence.

2. Claiming Process

Once a business engages with the system, they enter the Claiming Process.

1114. Claim Page Access:

      • The business owner visits the claim page via link from outreach or organic discovery.
        
        

1115. Log In or Sign Up:

      • The business owner logs in or signs up for your SmartDirectoryAI site.
        
        

1116. Claim Request:

      • The business owner submits a claim request for their business lisiting.
        
        

1117. Approval or Rejection:

      • Approved claims proceed to listing activation.

      • If rejected, the business is notified with next steps or correction requests.
        
        

1118. Listing Activation:

      • The claimed listing goes live in the directory with owner-managed details.
        
        

3. Add New Business Form Sign-Up

When a business is not yet in the directory, users can add it via the Add New Business Form.

1878. Form Completion:

      • A consumer or business submits the new business form with all required details.
        
        

1879. Submission Review:

      • Admins verify the legitimacy and relevance of the business.
        
        

1880. Approval or Rejection:

      • Approved businesses are added to the directory.

      • Rejected submissions receive an explanation or request for corrections.
        
        

1881. Onboarding:

      • New businesses receive onboarding materials and upgrade options.

Key Benefits of the Flow:

• Ensures only verified and relevant businesses are listed.

• Maintains data quality and accuracy.

• Streamlines onboarding for both business owners and consumers.

• Automates notifications and follow-ups to improve efficiency.